Learn more at Ooma. Vonage is a unified communications system built for small and large organizations alike. This provider offers unlimited phone calls, unlimited SMS, paperless faxing, and a virtual receptionist. Vonage is an excellent choice for sales and service contact centers with CRM integration for all communication channels.
Another unique standout of Vonage is its versatility. They offer industry-specific solutions for businesses in categories like retail, ecommerce, manufacturing, healthcare, education, finance, transportation, logistics, and more. Get a free trial at Vonage. Similar to the other recommendations on our list, this provider offers all-in-one business communication solutions.
They also offer features like call monitoring, call recording, call forwarding, overhead paging, role-based access controls, directory assistance, and more. Sign up today to try it free for one month. Google Voice gives you a free phone number that can be accessed from any device. You can use it to make and receive calls using the iOS mobile app, Android app, or web application.
This allows everyone on your team to stay connected from anywhere. By downloading the Google Voice app, your business phone is essentially with you at all times. Google Voice does not. Aside from the mobile apps, everything is web-based on your computer. Every Google Voice plan offers free calling to the US from any country. Free calling to Canada from the US is another standard feature. If you compare this price to a traditional landline or cell phone package, Google Voice is much less expensive.
All of this is included in the base rate. Many VoIP business phone providers offer video chat and conference calling. Call forwarding to other numbers is another unique standout of Google Voice.
These settings can easily be managed from your Google Voice admin center. Google Voice lets you link up to six phone numbers to your voice account. Stop call forwarding to linked numbers at any time. Just turn off those numbers in the call forwarding section of your dashboard. Spam calls have become an epidemic. I get at least a few spam calls to my personal cell phone every day. My business phone lines receive even more. Aside from being a colossal pain and exposing your staff to potential scams, spam calls kill productivity.
Google Voice has a solution for this problem. Using robust artificial intelligence technology, Google Voice will automatically filter spam calls. You can view spam calls, texts, and voicemails from a separate section of your Google Voice app. Businesses can use Google Voice to customize daily workflows. The admin control center gives you the ability to customize number assignments, locations, porting, auto attendants, forwarding, and billing from a single location.
Google Voice is really easy to use. Overall, the customization capabilities are a bit limited compared to other VoIP business phone systems on the market.
With it, incoming calls forward to any phone of your choosing—your house phone, smartphone, or another phone. Another way to use Google Voice is to port your primary phone number over to this service, to use your existing number as your Google number, but this feature has a few caveats.
Google Voice links with the PSTN —the wired landline telephone system—and the mobile network to hand over the calls. Any call initiated through it necessarily has to pass through the PSTN. The call is then handed to Google's servers, which is where the numbers are pooled. Say, for example, the call is directed to another Google Voice number. The main aim of Google Voice is to unify communication channels rather than saving on cost.
As a result, you can easily switch carriers without having to change the phone number, because one number can ring any phone through any carrier. If your physical phone number changes, all you need to change is the number to which your calls are routed.
Google Voice apps are available for download for the major mobile platforms. Download For:. Sign in to your Google account if asked. Choose iOS, Android, or Web. You might also see a Terms of Service and Privacy Policy screen. Accept them with the Continue button. On the page that asks about choosing a Google Voice number, enter a city or area code to get a phone number from that region.
Review the numbers presented and then choose one to use as your Google Voice number by clicking or tapping Select. If you want to see more than the few that are shown by default, choose the Load More button under the numbers. Verify your existing phone number with the Verify button on the following page.
Enter the phone number that Google Voice should forward incoming calls to then select Send Code. Check your phone for the text message from Google, and then enter that code on the Google Voice website in the text box that reads G -.
So, it'll look something like G Select Verify to confirm that the code has been entered correctly. Choose Claim to confirm you want to forward Google Voice calls to that phone number. If Google Voice is already forwarding calls to that phone, setting up a new Google Voice number with that phone removes it from being used with the previous Google Voice number i.
This glitch only happens if you've used the same phone with another Google Voice number from a different Google account.
Use the Finish button to finish setting up Google Voice then click Finish again on the final screen to open your Google Voice account. Your Google Voice account supports several configuration settings and preferences, among which is a feature that allows you to set which phones you want to ring when someone calls your Google number. You can enter up to six different numbers to have six different phones or devices ring upon a call.
For example, you may have your mobile phone, home phone, and office phone ring. Here's how to set up multiple phones with Google Voice:. There is a fee associated with number porting. Google Voice users in the US can place outbound calls to domestic and international destinations from their Google Voice mobile app , the Google Voice web-based application, or by dialing their Google Voice phone number.
Google Voice international rates vary — the official Google Voice international rates page provides specific details. There is a Google Voice for iPhone app that lets users manage their Google Voice account settings and voicemail from their iPhone, but the iPhone Google Voice app suffers from poor ratings. The Google Voice download is free.
Our software and services help businesses and agencies take the guesswork out of pay-per-click advertising so you get more from your marketing budget. How to Use Google Voice When users sign up for Google Voice, they are given one phone number that is connected to them across devices and locations, working with mobile phones, desk phones, work phones, and VoIP lines.
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